Best Customer Management Software Reviews 2020

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What is Online Customer Management Software?

Online Customer Management Software consists of many different applications that are hosted ‘on-demand’ under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and accessed when it’s needed. Customer Management Software includes services such as CRM, Feedback Management and Help Desk Software, which users can access primarily through interfaces such as web browsers. If you’re looking for similar online software, consider our Marketing or Sales categories.

Read more about Customer Management on our blog

Showing 20 of 1446 results.

Simply CRM



Gain more customers, optimize your business and earn more money - with Simply CRM. Simply is the CRM you will actually use: **Easy-to-use** - visual overviews, drag'n'drop, designed for humans, not PHD's in IT **All-in-one platform** - including CRM,.. Learn more about Simply CRM.



Serchen Index
59.00
5 Employees
N/A Subscribers
85 Followers
756 Likes
Zendesk



Zendesk was started in a Copenhagen loft by three friends who used an old kitchen door as a desk. They wanted to bring a bit of zen to the chaotic world of customer support. And they wanted to do it with software that was nice to look at and easy to use. Since then,.. Learn more about Zendesk.



Serchen Index
94.36
3,815 Employees
10K Subscribers
80K Followers
138K Likes
Incentive Solutions



Incentive Solutions is a full service incentive management house. For over 16 years we have helped companies improve employee and dealer performance, and we have developed successful, thriving loyalty programs for their customers. We offer a variety of resources and.. Learn more about Incentive Solutions.



Serchen Index
69.00
64 Employees
1 Subscriber
1,091 Followers
423 Likes
Commence

The Most Trusted Name in CRM


The # 1 competitor to industry giants Microsoft CRM and Salesforce.com. Robust feature set that’s easier to use and half the cost. Offers best practices and an array of value added customer services for sales and marketing. Used by several thousand small to mid-size businesses. A MUST HAVE ON YOUR SHORT LIST. Learn more about Commence.



Serchen Index
71.80
22 Employees
41 Subscribers
521 Followers
687 Likes
Tattle, Inc.



Tattle is the only Customer Experience Management Improvement platform built for the hospitality industry. We collect omni-channel guest feedback through our open-API to provide our partners with a holistic view into operational performance. Through our AI, we.. Learn more about Tattle, Inc..



Serchen Index
62.00
15 Employees
N/A Subscribers
193 Followers
133 Likes
LiveAgent



LiveAgent help desk is the ultimate solution for providing excellent customer support. Equipped with 175+ support features you'll be able to link every channel of possible support inputs like fetching emails, Facebook comments, Tweets, contact forms, live chat or phone.. Learn more about LiveAgent.



Serchen Index
64.53
13 Employees
N/A Subscribers
9,355 Followers
N/A Likes
Provide Support



Provide Support is a Live Chat software which allows you to chat with your website visitors, give them instant online customer support and proactively sell your product. Easy and straightforward integration does not require technical skills – you can set up Provide.. Learn more about Provide Support.



Serchen Index
60.00
31 Employees
N/A Subscribers
4,198 Followers
N/A Likes
UseResponse



Integrated Customer Support and Feedback Tool for omnichannel communication. UseResponse is an integrated customer support suite that combines the functionalities of support ticketing center, feedback community forum, live chat and knowledge base into a unified.. Learn more about UseResponse.



Serchen Index
68.80
12 Employees
N/A Subscribers
149 Followers
334 Likes
TTEC



About Us We design, implement, and deliver transformative customer experiences For 36 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and.. Learn more about TTEC.



Serchen Index
80.00
13K Employees
N/A Subscribers
2,656 Followers
4,410 Likes
ProProfs Help Desk



ProProfs Help Desk is a customer service tool that allows agents to effectively track and resolve user requests and issues. Businesses today increasingly use a cloud-based help desk ticketing system due to its plethora of benefits. Its shared inbox feature helps agents.. Learn more about ProProfs Help Desk.



Serchen Index
65.00
157 Employees
N/A Subscribers
5,465 Followers
N/A Likes
Womply



Womply’s mission is to help small businesses thrive in a digital world. Our AI-powered data platform enhances our comprehensive small business management software, which includes the world’s only pre-populated CRM plus small business intelligence, reputation.. Learn more about Womply.



Serchen Index
68.85
221 Employees
N/A Subscribers
4,573 Followers
N/A Likes
Kapture CRM



Kapture CRM is a Business automation platform for sales & service. Kapture works with customers who are looking for a product that is 80% out-of-the-box and is then customizable as per their ever-evolving needs. We have our presence over 12 countries and serves more.. Learn more about Kapture CRM.



Serchen Index
66.00
40 Employees
N/A Subscribers
80 Followers
4,140 Likes

Serchen Index
55.00
N/A Employees
N/A Subscribers
144 Followers
50 Likes
Pollfish



We are currently waiting for our team of software specialists to complete their research on Pollfish. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Pollfish.



Serchen Index
36.00
N/A Employees
N/A Subscribers
3,687 Followers
N/A Likes
NotifyVisitors



An engagement and retention application, NotifyVisitors, provides a cross-device customer involvement for various business sectors using mediums such as Web Push & Push Notification, Progressive Web App, In-App & Web Banners and Surveys. It uses precise analytics to.. Learn more about NotifyVisitors.



Serchen Index
22.00
N/A Employees
N/A Subscribers
N/A Followers
N/A Likes
Landbot



An intuitive, codeless platform that helps you build frictionless conversational interfaces for better CX and more effective lead gen. Chatbot Platform for your Lead Generation Strategies. Create lead generation strategies that engage and convert. Build personalized.. Learn more about Landbot.



Serchen Index
68.00
29 Employees
N/A Subscribers
996 Followers
2,701 Likes
Wakeupsales



Wakeupsales is a user friendly cloud CRM suited for teams of all sizes. It is popularly used by sales teams across IT, real estate, digital agencies, online travel agencies, consulting and professional services firms to maintain full control of their sales pipeline,.. Learn more about Wakeupsales.



Serchen Index
53.00
3 Employees
N/A Subscribers
488 Followers
N/A Likes
Salezshark



SalezShark is the next-generation platform that gives businesses the power to build long-lasting relationships with their clients. Its unique Relationship Cloud enables users to successfully turn their leads into customers in no time. It is a cutting-edge Customer.. Learn more about Salezshark.



Serchen Index
60.00
50 Employees
N/A Subscribers
1,566 Followers
N/A Likes
Cloud Extend



We are currently waiting for our team of software specialists to complete their research on Cloud Extend. A more detailed breakdown of their services and company reviews are currently available on their profile page. Learn more about Cloud Extend.



Serchen Index
33.00
N/A Employees
N/A Subscribers
425 Followers
N/A Likes
BuyerGenomics



BuyerGenomics was founded in 2005, in response to the dozens of e-commerce and retail clients our team worked with who needed to get more revenue and profitability from their customer base. They lacked the visibility and resolution to solve the problems they knew, and.. Learn more about BuyerGenomics.



Serchen Index
51.00
8 Employees
N/A Subscribers
22 Followers
7 Likes

This page was last updated 31 March 2020 22:03