Best Customer Management Software Reviews 2018

Online Customer Management Software consists of many different applications that are hosted ‘on-demand’ under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and accessed when it’s needed. Customer Management Software includes services such as CRM, Feedback Management and Help Desk Software, which users can access primarily through interfaces such as web browsers. If you’re looking for similar online software, consider our Marketing or Sales categories.

Housecall Pro

Housecall Pro
The #1 Mobile App for Service Businesses

Our #1 rated app and web portal will put you back in control & delight your customers while helping you run and grow your business. Invoicing, scheduling, dispatching, GPS tracking, CRM, invoicing, credit card processing, marketing automation, and more.

44 Reviews | Last reviewed on Monday, 17 Jul 2017

Commence

Commence
The Most Trusted Name in CRM

The # 1 competitor to industry giants Microsoft CRM and Salesforce.com. Robust feature set that’s easier to use and half the cost. Offers best practices and an array of value added customer services for sales and marketing. Used by several thousand small to mid-size businesses. A MUST HAVE ON YOUR SHORT LIST.

25 Reviews | Last reviewed on Thursday, 29 Mar 2018

SysAid

SysAid
Powerful & Centralized IT Help Desk

SysAid’s Help Desk software offers you everything in one place — including a powerful ticket management tool so you can swiftly receive, prioritize, track and resolve customer support issues. Quickly implement a proven solution to boost efficiency today.

ConnectWise

ConnectWise
ConnectWise Control

ConnectWise Control's remote support solution allows you to remotely view & control devices from anywhere. If you support personal computers or an enterprise, the ability to quickly resolve problems allows you to save time & improve customer satisfaction.

123FormBuilder

123FormBuilder

Survey Software
Listed 15 Jan 2013
1CRM Corp

1CRM Corp

CRM Software
Listed 14 Dec 2012
AddressTwo

AddressTwo

CRM Software
Listed 16 Jul 2013
ADIOS Software Cloud

ADIOS Software ..

Help Desk Software
Listed 28 Sep 2011
AgoraPulse

AgoraPulse

Social CRM Software
Listed 15 Jul 2013
Allegiance

Allegiance

Feedback Management
Listed 01 Aug 2013
amoCRM

amoCRM

CRM Software
Listed 10 Aug 2011
Astute Solutions

Astute Solutions

Social CRM Software
Listed 25 Oct 2010
Bitrix24

Bitrix24

CRM Software
Listed 08 Jun 2012
Blue Utopia

Blue Utopia

CRM Software
Listed 08 Apr 2014
BoldChat

BoldChat

Live Chat
Listed 26 Mar 2013
Cayzu Help Desk

Cayzu Help Desk

Help Desk Software
Listed 29 Jul 2014
Chat Outsource

Chat Outsource

Live Chat
Listed 09 Feb 2018
Cirruspath

Cirruspath

CRM Software
Listed 08 Nov 2012
ClickDesk

ClickDesk

Help Desk Software
Listed 21 Jun 2012
CompanyHub CRM

CompanyHub CRM

CRM Software
Listed 01 Jun 2017
Converge

Converge

CRM Software
Listed 15 Jul 2013
Cugic - Live Chat Software

Cugic - Live Ch..

Live Chat
Listed 06 Jul 2017
CyberNiche Software

CyberNiche Soft..

Customer Service Software
Listed 04 Nov 2013
Desk.com

Desk.com

Help Desk Software
Listed 13 Aug 2012
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This page was last updated 13 April 2018 06:02