Best Customer Management Software Reviews 2018

Online Customer Management Software consists of many different applications that are hosted ‘on-demand’ under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and accessed when it’s needed. Customer Management Software includes services such as CRM, Feedback Management and Help Desk Software, which users can access primarily through interfaces such as web browsers. If you’re looking for similar online software, consider our Marketing or Sales categories.

ConnectWise

ConnectWise
ConnectWise Control

ConnectWise Control's remote support solution allows you to remotely view & control devices from anywhere. If you support personal computers or an enterprise, the ability to quickly resolve problems allows you to save time & improve customer satisfaction.

50 Reviews | Last reviewed on Friday, 01 Jun 2018

Housecall Pro

Housecall Pro
The #1 Mobile App for Service Businesses

Our #1 rated app and web portal will put you back in control & delight your customers while helping you run and grow your business. Invoicing, scheduling, dispatching, GPS tracking, CRM, invoicing, credit card processing, marketing automation, and more.

44 Reviews | Last reviewed on Monday, 17 Jul 2017

TeamSupport.com

TeamSupport.com
The Help Desk Designed for B2B

Stop losing emails and customers, harness the power of the only help desk built specifically for business to business support. Customize to your unique needs, reduce ticket resolution times and reduce support costs while increasing customer satisfaction!

34 Reviews | Last reviewed on Thursday, 04 Jun 2015

Commence

Commence
The Most Trusted Name in CRM

The # 1 competitor to industry giants Microsoft CRM and Salesforce.com. Robust feature set that’s easier to use and half the cost. Offers best practices and an array of value added customer services for sales and marketing. Used by several thousand small to mid-size businesses. A MUST HAVE ON YOUR SHORT LIST.

25 Reviews | Last reviewed on Thursday, 29 Mar 2018

Qualtrics

Qualtrics
Elevate your Customer Experience

Qualtrics Customer Experience helps organizations create conversations with customers and measure their experiences across all touchpoints, prioritize and predict key experience drivers, and drive action throughout an organization.

LivePerson

LivePerson
The #1 chat & messaging platform with AI-powered bots

LiveEngage enables businesses to manage chat and messaging conversations from their website, SMS, Facebook Messenger, Apple Business Chat and WhatsApp. It’s easy to scale conversations with built-in AI-powered bots to handle inquiries on all channels.

Zoho Desk

Zoho Desk
Context-aware customer support software

Zoho Desk makes solving tickets easier for agents, decision-making faster for managers, and receiving help a better experience for customers. Get the best help desk software in the industry, without burning a hole in your pocket.

SurveySparrow

SurveySparrow
Best Online Survey Software

Tired of your old survey tool? Switch to SurveySparrow: Get 40% higher survey completion rates at 50% lesser cost! All features you need to build a perfect survey, bundled into a conversational UX. SignUp now or talk to our experts, today!

Global Shop Solutions

Global Shop Solutions
We simplify your manufacturing.™

Manage your customers, leads and vendors from any device with Global Shop Solutions CRM software. Empower your salesforce to sell while integrating your data with your shop floor, inventory, scheduling, shipping and more.

123FormBuilder

123FormBuilder

Survey Software
Listed 15 Jan 2013
1CRM Corp

1CRM Corp

CRM Software
Listed 14 Dec 2012
AddressTwo

AddressTwo

CRM Software
Listed 16 Jul 2013
ADIOS Software Cloud

ADIOS Software ..

Help Desk Software
Listed 28 Sep 2011
AgoraPulse

AgoraPulse

Social CRM Software
Listed 15 Jul 2013
Alcea Tracking Solutions

Alcea Tracking ..

Issue Tracking
Listed 19 Nov 2008
Allegiance

Allegiance

Feedback Management
Listed 01 Aug 2013
amoCRM

amoCRM

CRM Software
Listed 10 Aug 2011
Astute Solutions

Astute Solutions

Social CRM Software
Listed 25 Oct 2010
Bitrix24

Bitrix24

CRM Software
Listed 08 Jun 2012
Blue Utopia

Blue Utopia

CRM Software
Listed 08 Apr 2014
BoldChat

BoldChat

Live Chat
Listed 26 Mar 2013
Cayzu Help Desk

Cayzu Help Desk

Help Desk Software
Listed 29 Jul 2014
Chat Outsource

Chat Outsource

Live Chat
Listed 09 Feb 2018
Cirruspath

Cirruspath

CRM Software
Listed 08 Nov 2012
ClickDesk

ClickDesk

Help Desk Software
Listed 21 Jun 2012
CompanyHub CRM

CompanyHub CRM

CRM Software
Listed 01 Jun 2017
Converge

Converge

CRM Software
Listed 15 Jul 2013
Cugic - Live Chat Software

Cugic - Live Ch..

Live Chat
Listed 06 Jul 2017
CyberNiche Software

CyberNiche Soft..

Customer Service Software
Listed 04 Nov 2013
Desk.com

Desk.com

Help Desk Software
Listed 13 Aug 2012
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This page was last updated 13 August 2018 04:55