Best Customer Management Software Reviews 2018
Online Customer Management Software consists of many different applications that are hosted ‘on-demand’ under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and accessed when it’s needed. Customer Management Software includes services such as CRM, Feedback Management and Help Desk Software, which users can access primarily through interfaces such as web browsers. If you’re looking for similar online software, consider our Marketing or Sales categories.
ConnectWise Control's remote support solution allows you to remotely view & control devices from anywhere. If you support personal computers or an enterprise, the ability to quickly resolve problems allows you to save time & improve customer satisfaction.
The #1 Mobile App for Service Businesses
Our #1 rated app and web portal will put you back in control & delight your customers while helping you run and grow your business. Invoicing, scheduling, dispatching, GPS tracking, CRM, invoicing, credit card processing, marketing automation, and more.
The Help Desk Designed for B2B
Stop losing emails and customers, harness the power of the only help desk built specifically for business to business support. Customize to your unique needs, reduce ticket resolution times and reduce support costs while increasing customer satisfaction!
34 Reviews | Last reviewed on Thursday, 04 Jun 2015
The Most Trusted Name in CRM
The # 1 competitor to industry giants Microsoft CRM and Salesforce.com. Robust feature set that’s easier to use and half the cost. Offers best practices and an array of value added customer services for sales and marketing. Used by several thousand small to mid-size businesses. A MUST HAVE ON YOUR SHORT LIST.
26 Reviews | Last reviewed on Wednesday, 10 Oct 2018
Vanilla Forums Online Community Solution
Vanilla Forums is the top-rated cloud-based community forum software. Build loyalty, grow sales, and improve customer service with our easy to use and quick to get started online community software. Schedule your personalized demo today.
8 Reviews | Last reviewed on Friday, 19 Oct 2018
The #1 chat & messaging platform with AI-powered bots
Our AI-powered messaging platform makes it easy for businesses to answer questions and complete transactions on SMS, Facebook Messenger, Apple Business Chat and WhatsApp along with your brand's website or mobile app.
8 Reviews | Last reviewed on Friday, 31 Aug 2018
AI-Powered Sales Automation CRM
Spiro automates data entry to increase selling time. Spiro’s AI-CRM creates contacts, prioritizes opportunities, and proactively recommends next steps to move your team's deals forward. 47% of CRMs fail, but with Spiro user adoption is 100% guaranteed.
We simplify your manufacturing.™
Manage your customers, leads and vendors from any device with Global Shop Solutions CRM software. Empower your salesforce to sell while integrating your data with your shop floor, inventory, scheduling, shipping and more.
Context-aware customer support software
Zoho Desk makes solving tickets easier for agents, decision-making faster for managers, and receiving help a better experience for customers. Get the best help desk software in the industry, without burning a hole in your pocket.
Elevate your Customer Experience
Qualtrics Customer Experience helps organizations create conversations with customers and measure their experiences across all touchpoints, prioritize and predict key experience drivers, and drive action throughout an organization.
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