Best Customer Management Software Reviews 2019

Online Customer Management Software consists of many different applications that are hosted ‘on-demand’ under the SaaS (Software as a Service) model, meaning that the software is web based, hosted on the Cloud and accessed when it’s needed. Customer Management Software includes services such as CRM, Feedback Management and Help Desk Software, which users can access primarily through interfaces such as web browsers. If you’re looking for similar online software, consider our Marketing or Sales categories.


Reviewed by Clyde from Massage

I'd give it a 0 if I could. Womply took liberties in setting up our account and sent emails to our customers without our... Read More

Reviewed on 14 June 2019


Reviewed by Emmanuel Quirion

They always keep in contact with you, and it just makes life easier to have access to such a reliable service!

Reviewed on 08 June 2019


Reviewed by Sylvie from Shopunder

I like the text analytics feature, it really helped us figure out customer pain points. It's accurate when it comes to u... Read More

Reviewed on 29 May 2019


Reviewed by Tjeerd Traats

Obviously, I am using Mopinion and I am happy with Mopinion Feedback on our website and emails! Mopinion gives clear, d... Read More

Reviewed on 02 May 2019

Info Novitas

Reviewed by Ivica from Radic

Solutions are worth every praise. We accelerated business processes, increased revenues with significant savings in huma... Read More

Reviewed on 16 April 2019


Reviewed by Ben Dover from Nicor

These guys are the biggest P.I.A! Multiple calls totaling over an attempt to market an alternative n... Read More

Reviewed on 16 April 2019


Reviewed by Mary Jo Parbs

We are a repair and remodeling company that has to schedule and manage numerous jobs and projects. We choose Commence C... Read More

Reviewed on 11 March 2019

Shape Software

Reviewed by John from Smith Co.

A customized and centralized tool for organizing customers and tracking performance that can be accessed anywhere.

Reviewed on 26 February 2019


Reviewed by Andy Lam from East Bay Koi

I've worked with other "online marketing" companies in the past and Broadly has been an absolute game-changer for my fam... Read More

Reviewed on 25 January 2019

Funnel CRM

Reviewed by Faizan

Best CRM for the freelancers. I have used this software from around last 6 months and its above my expectations.

Reviewed on 16 November 2018


Reviewed by Ij from CRMgroup

Thanks a lot for such a painless transition Zoho to Salesforce. Great job, guys!

Reviewed on 06 November 2018


Reviewed by Chad Merrick

Great little support tool with AI.

Reviewed on 31 October 2018

EngageBay Inc

Reviewed by Alex Yu from LOVE MEI

A good competent marketing tool with very some exciting marketing automation features. Easy pipeline management, quick a... Read More

Reviewed on 25 October 2018


Reviewed by Barry Gibbons from Nutanixc

I have been using Contiq for the last six months to create sales presentations and I have dropped the time to search for... Read More

Reviewed on 10 October 2018

Zoho CRM

Reviewed by Fran Maita

A quality technological platform. Ideal to start campaigns of products that do not have much acceptance as well as creat... Read More

Reviewed on 19 September 2018


Reviewed by George Melson from GPL

Got a new computer, within 5 minutes the sound comes on. say's I got a virus, gives me some code and I'm told if I didn'... Read More

Reviewed on 02 September 2018

Kapture CRM

Reviewed by Mohit from Moshiks

Was easily able to convert acquired leads into customers through planned prospect engagement strategy by using CRM softw... Read More

Reviewed on 17 August 2018

Chat Outsource

Reviewed by Richard P. Watson

Kudos to Chat outsource support team on providing excellent customer service. Our customers love it! We are extremely sa... Read More

Reviewed on 04 July 2018


Reviewed by Jeff Kynaston from Plastiq

Relay is one of the most sophisticated CS platforms I've tried. Relay's support automation has made an impactful reducti... Read More

Reviewed on 04 June 2018

eWay System

Reviewed by Katerina Rosová

eWay-CRM is affordable, helpful for your business and runs smotthly within Microsoft Outlook

Reviewed on 24 May 2018


Reviewed by James Myers

We can feed all the details of our prospect manually on Salesmate, but if we have a huge bucket of leads then, Salesmate... Read More

Reviewed on 16 May 2018


Reviewed by Jony from abcrnews

The conversion rate of my business was declining every day and I was dubious about what to do next. Then I found Cyfutur... Read More

Reviewed on 06 April 2018

This page was last updated 16 June 2018 03:44