Alexandros Papadimitriou
Operations Manager · 11-50
1 review written · 4.0 average
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Reviews by Alexandros Papadimitriou
★★★★★
Scaling a scheduling system while your headcount is actively growing is a specific kind of painful, and Indeavor has handled it better than I expected for something we only stood up about ten weeks ago. Adding new employees, assigning qualifications, slotting them into shift patterns without breaking what already exists, it all moves faster than I thought it would at this stage. The Indeavor Engage app has been a quiet win too. My team picked it up without hand-holding, and shift swap requests no longer land in my inbox at midnight.
That said, the initial configuration took longer than the sales process suggested. Getting the integration points dialed in required a lot of back-and-forth with their support team, and response times were uneven. For a growing operation where things change week to week, that lag stings a little. Once everything was properly set up, though, the automation genuinely reduced the daily scheduling grind. I'm cautiously optimistic this scales with us over the next year.
