Claire Dunston
IT Systems Manager · 1001+
1 review written · 4.0 average
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Reviews by Claire Dunston
★★★★★
Rolling out Lucidchart to several hundred users taught me one thing fast: admin controls matter more than the shapes library. Two years in, I can say the permission structure is genuinely solid. Assigning team folders, controlling edit versus view access, managing licenses through the admin panel, it all works without much friction. Monthly updates have quietly improved the dashboard, too.
The one real snag is user provisioning at scale. SCIM integration exists, but syncing with our identity provider took longer to stabilize than I expected. Not a dealbreaker, but budget extra time for that piece.
