Cole Abernathy
Sales Operations Manager · 1001+
1 review written · 4.0 average
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Reviews by Cole Abernathy
★★★★★
Mobile access was honestly the deciding factor when we pushed Capsule out to our field reps. A year in, I can say the iOS app holds up better than anything I tested during eval. Contacts, tasks, pipeline updates, all accessible on a spotty hotel Wi-Fi connection without the app falling apart. That matters when your reps are closing deals in airports.
The one gripe: the mobile notifications for task reminders are inconsistent. Sometimes they fire late, sometimes not at all. It's not a dealbreaker for our team, but on an enterprise rollout you want to trust every nudge. Support acknowledged it; fix hasn't landed yet.
