
Diana Mercer
RevOps Lead · 51-200
1 review written · 5.0 average
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Reviews by Diana Mercer
★★★★★
Configuration took me about forty minutes, start to finish. That includes setting up custom fields, tweaking the pipeline stages to match how my sales team actually works, and getting everyone invited. No support ticket needed. For an enterprise rollout, I was braced for a nightmare. It was almost suspiciously easy. The permissions model is simple, maybe too simple if you need granular role controls, but for what we do it works perfectly and I stopped second-guessing myself pretty quickly.
I'm barely two months in and already comfortable enough to train others. The 1-on-1 onboarding call they offered was genuinely useful, not a canned demo. Someone actually listened and answered my specific configuration questions. At ten dollars a user per month with no contracts dangling over your head, it's hard to argue against giving this a real shot. If you manage the admin side of a CRM rollout, you will appreciate how little this tool fights you.