Diogo Fonseca

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Reviews by Diogo Fonseca

• Capsule· Mar 30, 2026

  ★★★★★

  Switching from our previous CRM was honestly the best call my department made last year. The old platform had us buried in configuration menus just to update a pipeline stage. Capsule stripped all that away. Contact records are clean, the custom pipeline setup took maybe an hour, and my team actually logs their activity now because it's not a chore.

  The one area I'd flag is that workflow automation is simpler than what we had before. Powerful enough for most things, but not infinitely flexible. Still, the tradeoff is worth it. Capsule just gets used, and that counts for a lot.