Hank Devereux
Controller · 11-50
1 review written · 4.0 average
Hank Devereux's favourite software
No favourites yet.
Reviews by Hank Devereux
★★★★★
Five years in and Vertex still earns its spot on my budget. For a growing company that started scrappy, the pricing felt steep at first. But once multi-state nexus obligations kicked in and our transaction volume climbed, the cost per headache avoided became very easy to justify. The tiered structure scales reasonably well, and I've never been hit with a surprise invoice.
My one gripe: the annual contract renewal process is clunky. Their sales team is slow to respond when you need a quick licensing adjustment mid-year. Not a dealbreaker, but it stings a little when time matters.
