
Hannah Petrie
Nonprofit Communications Director
1 review written · 5.0 average
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Reviews by Hannah Petrie
★★★★★
As communications director for a mid-sized nonprofit, Mailchimp is excellent value for our context. The nonprofit discount makes pricing genuinely affordable. I run our donor newsletter, event invitations, advocacy alerts, and end-of-year giving campaigns through it without needing dedicated technical resources. The interface is approachable enough that our two-person comms team can produce quality emails without designer support. Mailchimp's reporting gives us the engagement metrics we need for board updates without overwhelming us with analyst-level data. Customer service has been particularly helpful when we've had questions about authentication and deliverability for our sensitive content. Integration with our donor management system was straightforward. The audience hygiene tools have helped us maintain list quality through three years of growth.