Harper Ogilvy
Account Executive · 1-10
1 review written · 5.0 average
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Reviews by Harper Ogilvy
★★★★★
Not once in a year have I opened my laptop in the morning to find the platform down. That sounds like a low bar, but if you've lived through flaky CRMs you know it isn't. Our seven-person sales team runs almost every touchpoint through HubSpot, so reliability isn't a nice-to-have, it's the whole thing. The few minor bugs I've hit were patched fast, usually within a sprint cycle. Their status page is transparent and honest, which I genuinely didn't expect from a company this size.
The feature set is deep enough that I'm still finding useful corners of it a year in. Email sequences, contact timelines, pipeline views, all of it holds up under daily pressure. My one soft complaint is that some of the more advanced automation tools take real time to learn. Customer support has been patient when I've gotten lost there, though response times can stretch. Still, for a small team without a dedicated ops person, this is as solid a platform as I've found.
