
Honoré Vaillant
CRM Account Manager · 11-50
1 review written · 5.0 average
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Reviews by Honoré Vaillant
★★★★★
Stability is boring to talk about until you don't have it. Running Freshsales across multiple client accounts for two years now, and I can genuinely count serious outages on one hand, maybe two fingers. That matters enormously when my clients are the ones affected if something goes down mid-campaign.
The AI lead scoring has been solid, and the contact timeline view is something clients actually appreciate seeing. A few minor UI bugs crept in after updates, but they patched them fast. For an agency managing CRM on behalf of others, reliability is the whole job. Freshsales delivers on that.