Imogen Calloway
Creative Director · 11-50
1 review written · 4.0 average
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Reviews by Imogen Calloway
★★★★★
The pricing model took me a while to wrap my head around, especially billing on behalf of clients. Running an agency means every seat cost gets scrutinized, and Figma's per-editor structure can creep up fast when you're spinning projects up and down for different accounts. That said, once I figured out how to keep clients on viewer-only access and limit full editor seats to my core team, the monthly spend landed somewhere reasonable. A year in, I genuinely think the value is there if you manage it carefully.
What I appreciate most is how much it replaced. Shared drives, clunky handoff docs, scattered feedback threads across email, all of that is gone now. Clients can comment directly in the file, which saves me hours every week. My one real frustration is that downgrading or adjusting seats mid-cycle isn't as straightforward as it should be, and support wasn't much help when I hit a billing discrepancy last spring. Good product, just watch the seat count.
