Jana Whitfield
Program Management Director · 1001+
1 review written · 4.0 average
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Reviews by Jana Whitfield
★★★★★
Dashboards are the reason I still champion this platform after five-plus years of enterprise rollout. When I first started building out our reporting layer, I was stitching together exports into PowerPoint decks every Friday afternoon. Ugly, slow, and already stale by the time anyone read them. Smartsheet's live dashboards changed that completely. Executives now pull their own views, filter by department or region, and stop pinging me for status updates. That alone justified the platform cost for me.
The report builder has matured a lot over the years. Cross-sheet reports that pull from dozens of sheets simultaneously, conditional formatting that makes red-yellow-green status legible at a glance, and summary fields that roll up to a single dashboard tile without any manual math. I manage a portfolio of well over a hundred active projects at any given time, and the ability to surface just the exceptions, the things actually off-track, without wading through every row, is genuinely useful. Their data connector for real-time syncing with BI tools also opened up a whole new layer of analysis my analytics team was hungry for.
My one real frustration is the chart options inside dashboards. For a platform at this scale, the charting library feels underdeveloped. I want more control over axis labels, secondary axes, and custom color palettes without needing to export to another tool. It is the one spot where I still have to apologize to stakeholders. Overall though, if your organization needs live, cross-functional reporting that non-technical people can actually navigate on their own, this platform delivers.
