Kezia Thornton
Sales Manager · 1-10
1 review written · 5.0 average
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Reviews by Kezia Thornton
★★★★★
Small team, big ambitions. That combination can break a CRM fast, and I've watched it happen elsewhere. Freshsales has handled every new hire we've brought on without me having to rebuild pipelines or renegotiate how the tool works. Onboarding a new rep takes me maybe an hour now, not a day.
The AI lead scoring is the feature I wasn't sure I'd trust. Two years later, it's the first thing I check. Customer support has been genuinely responsive too, not just ticket-logged-and-forgotten. For the price at our size, it's hard to argue with.
