Kieran Blackmore
Development and Impact Manager · 11-50
1 review written · 5.0 average
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Reviews by Kieran Blackmore
★★★★★
The dashboards are what converted me. Two years ago, I was stitching together donor engagement data and programme outcomes in three separate spreadsheets, and the picture I got was always a week out of date. Creatio changed that completely. Now I can build custom analytics views without touching a single line of code, and the no-code report builder is genuinely intuitive, even for colleagues who are cautious around new tools. Pulling a funder-ready summary of beneficiary activity used to take me half a day. It takes about twenty minutes now.
For a non-profit sitting on limited budget and smaller IT capacity, the value here is hard to overstate. Customer support has been responsive and patient every time my team has needed help configuring something unusual. Features are deep enough that I still discover useful things two years in. If you care about turning your CRM data into something decision-makers can actually read, this platform deserves serious attention.
