Liezel Hargreaves
Paralegal Coordinator · 11-50
1 review written · 3.0 average
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Reviews by Liezel Hargreaves
★★★★★
The weekly deadline reports are genuinely the reason I've stuck around for five-plus years. Every Monday, I pull the paralegal and attorney breakdowns and forward them to our small litigation team so everyone knows exactly where each matter stands, including which deadlines are marked done and which are still open. For a non-profit legal clinic running on a tight budget, that visibility is worth a lot. The audit history, showing who edited a deadline and when, has saved me more than once when something got changed quietly and I needed to trace it back.
That said, the reporting side also has real limits. I cannot filter or customize the dashboard much beyond what they give you out of the box, and for a shop our size, that feels like a missed opportunity. Billing questions have taken longer to resolve than I'd like, and the value-for-money calculation gets harder to justify every renewal cycle when the interface looks largely the same as it did years ago. Useful, yes. Worth the current price without meaningful dashboard improvements? I'm less certain than I used to be.
