Morgan Tillsley
Controller · 11-50
1 review written · 3.0 average
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Reviews by Morgan Tillsley
★★★★★
Three years ago, Wave made perfect sense for us. Invoicing was clean, the bank reconciliation worked well enough, and free accounting software felt like a genuine win for a small operation. Then we grew. Adding more people to the workflow is where things start to crack. The user permissions system is minimal at best, and when my bookkeeping team expanded to six people, keeping everyone's access properly scoped became more of a manual headache than it should be. There's no real audit trail depth for multi-user environments, and support response times have slipped noticeably as my account has gotten more complex.
That said, the core accounting features still hold up, and the invoicing module is genuinely one of the better ones I've used at this price point (which is free, so hard to argue). If you're running a small team and not expecting enterprise-grade controls, it does the job. But if your business is actively scaling and you need tighter permissions, stronger reporting, and reliable support, you'll hit a ceiling here faster than you'd like.
