Naomi Callister
Learning Resources Coordinator · 11-50
1 review written · 3.0 average
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Reviews by Naomi Callister
★★★★★
The analytics dashboard is the feature I keep returning to, and honestly it cuts both ways. On the positive side, being able to see exactly which students watched a recorded tutorial, how far they got, and where they dropped off is genuinely useful for an education charity trying to stretch limited staff time. I can tell pretty quickly if a video explanation landed or if I need to reshoot it. That kind of feedback loop, in my first two months here, has already shaped how I structure content.
The frustration is that the analytics feel half-finished. I can see view counts and completion rates, but there is no way to filter by user group or cohort without manually cross-referencing a spreadsheet. For a team supporting multiple programmes, that gap matters. Customer support was polite but slow, and the pricing tier that unlocks deeper reporting is steep for a nonprofit budget. Good bones, real promise, but not quite there yet for education use cases with any complexity.
