Nigel Ashford
Operations Manager · 51-200
1 review written · 4.0 average
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Reviews by Nigel Ashford
★★★★★
The timeline view sold me. I'd been drowning in a spreadsheet that three different people were editing simultaneously, and someone suggested Asana almost as a throwaway comment in a meeting. Skeptical doesn't begin to cover how I felt about yet another tool to learn.
But here's the thing — it actually stuck. My project coordination team of five picked it up quickly, and the automation rules genuinely cut down on the "did you see my email" messages that used to eat up mornings. Assigning dependencies between tasks, setting recurring reminders, keeping everything in one visible place: it all works the way you'd expect it to, which isn't something I say lightly about project software.
Two frustrations worth flagging before you commit. First, the pricing jumps sharply the moment you want more advanced reporting. For a team our size, that sting is real. Second, their customer service response times are inconsistent — I've had quick, helpful replies and I've had radio silence for two days on an urgent integration question. Neither killed the experience, but both matter. Overall I'd call it a solid four-star tool: genuinely useful, occasionally annoying, and still the best option I've found compared to the chaos of the spreadsheet era.
