
Noah Castellan
CRM Strategist · 11-50
1 review written · 5.0 average
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Reviews by Noah Castellan
★★★★★
Connecting a CRM to the rest of a client's tool stack is usually where these things fall apart. Two years of setting Simply up for agency clients, and I keep being surprised by how well the integrations hold together. Zapier hooks, native email sync, the invoicing module talking to external billing tools without a fight, project tasks that don't live in a silo. Every time I bring a new client onboard, the connective tissue is already mostly there. That matters when you're configuring this for someone else's workflow, not your own.
The one honest caveat: a handful of clients use niche industry platforms, and a couple of those required some creative workarounds on the Zapier side rather than a direct connection. Not a dealbreaker, just something to budget time for. Outside of that, the 24/7 support has bailed me out more than once when a client integration broke at an inconvenient hour, and they actually know the product. For an all-in-one at this price point, it delivers.