Orla Fenchurch
Development and Donor Relations Manager · 11-50
1 review written · 5.0 average
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Reviews by Orla Fenchurch
★★★★★
Three-plus years into this, and the UI still feels genuinely pleasant to open every morning. That sounds small, but for a nonprofit team where half my colleagues are not especially tech-confident, it matters enormously. Everything sits where you expect it. Contacts, activity history, pipeline views, all of it accessible without a manual or a half-day training session.
The day-to-day flow has just quietly held up. Logging donor touchpoints, tracking grant conversations, pulling up a supporter's full history before a call, it works without friction. Customer service has been solid too, though response times dip occasionally. Genuinely hard to fault for what we pay.
