Orson Hale
Finance Manager · 51-200
1 review written · 4.0 average
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Reviews by Orson Hale
★★★★★
Reliability was my biggest concern when we pushed Wave out across a fifty-odd-person operation three years ago. Accounting software going down mid-month is not a minor inconvenience, it's a genuine crisis. And honestly? The uptime record has been solid. In three-plus years I can recall maybe two or three brief outages, each resolved within a few hours. No data loss, no corrupted records. For a free core product, that track record genuinely impressed me and my finance team.
The one real frustration worth naming is the bug history around bank reconciliation. There was a period, roughly eighteen months in, where imported transactions were occasionally duplicating. It got patched, but it took longer than I'd like, and support response during that stretch was slow. They got there eventually. Outside of that episode, day-to-day the platform runs quietly and consistently, which is exactly what you want from accounting software. If you're evaluating Wave for a small-to-mid operation, reliability probably won't be the thing that stops you.
