Perry Hollingsworth
Freelance UX Consultant · 1-10
1 review written · 4.0 average
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Reviews by Perry Hollingsworth
★★★★★
Honestly, the thing that surprised me most in my first couple of months with Lucidchart was how little it broke. That sounds like a low bar, but I've been burned badly by other browser-based tools that drop work, freeze mid-session, or quietly corrupt a file. Lucidchart hasn't done any of that. Auto-save fires consistently, revision history is actually usable, and I've had zero outages during client calls when screen-sharing a diagram. For a solo freelancer who can't afford unexpected downtime, that track record matters more than any flashy feature.
The one gripe I'll flag is that the monthly updates, while generally welcome, occasionally shift where a menu item lives without much warning. Nothing that breaks a workflow permanently, just a small tax on muscle memory. The Visio import works cleanly, the template library is genuinely broad, and real-time collaboration (when I bring in a client to review) has held up without drama. Solid, dependable tool. Wouldn't hesitate to keep the subscription.
