Philip Bourne
Sales Operations Manager · 201-1000
1 review written · 4.0 average
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Reviews by Philip Bourne
★★★★★
Genuinely one of the cleaner interfaces I've sat in front of day after day. The pipeline view loads fast, contact records are laid out logically, and I can move between deals without hunting through menus. About a year in, I still find the UI genuinely pleasant to use, which is not something I said about the spreadsheet mess we had before. The AI-assisted contact scoring surfaces the right leads at the right time, and the activity timeline on each record means I'm not piecing together conversations from memory.
The one gripe I keep running into is the notifications panel. It gets cluttered quickly, and filtering down to what actually matters takes more clicks than it should. A busier day means I'm sometimes dismissing alerts just to clear the noise rather than acting on them. Customer support responded promptly when I flagged it, which I appreciated, though the fix hasn't landed yet. Overall, the day-to-day experience is genuinely good. Worth the investment for a mid-market sales team.
