
Randy Kocher
Account Executive · 1-10
1 review written · 5.0 average
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Reviews by Randy Kocher
★★★★★
Nobody on my five-person sales team has a computer science degree, and nobody needed one to get comfortable here. The interface is just... obvious. Every label is where you'd expect it, every action takes one or two clicks instead of four buried menus. I spend most of my day bouncing between contact notes, follow-up tasks, and the lead pipeline, and the whole flow feels like it was built by someone who actually watched real people use a CRM before designing it. Logging a call note on my phone between stops takes maybe fifteen seconds. That alone changed how consistently I actually keep records.
The one place I'd love more is reporting. What's there is functional, but I sometimes want to slice data in ways that require me to export and fiddle with a spreadsheet. Minor gripe for ten dollars a month per user, honestly. Customer service patched me through to a real person inside of three minutes when I had a setup question at month two. Six months in, I have no serious complaints and a team that stopped groaning every time someone mentions the CRM.