Rory Pemberton
IT Support Manager · 201-1000
1 review written · 5.0 average
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Reviews by Rory Pemberton
★★★★★
Switching was the best call my IT support team made this year. Our previous tool was clunky to deploy, charged per technician at a rate that stung every time budget season came around, and had a file transfer experience that felt like it was designed in 2009. Zoho Assist fixed all three of those complaints. Unattended access setup took me about twenty minutes across a mixed estate of Windows and Mac machines, the pricing is genuinely straightforward, and the in-session tools feel modern. The browser-based console is particularly good. No plugin prompts, no fuss for the end user on the other side.
