Tamsin Griffiths
Head of Content · 1-10
1 review written · 5.0 average
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Reviews by Tamsin Griffiths
★★★★★
Started with just three of us using Loom for quick async updates, and two years on, the whole team has folded it into their daily rhythm without a single complaint. That kind of natural adoption, especially across people with very different comfort levels with tech, is not something I take for granted. Onboarding new hires is faster now because I can record a proper walkthrough once and share it, rather than repeating myself in four separate calls. The video library keeps everything findable, which matters more as the archive grows.
The screen recording quality is genuinely good, and the engagement analytics give me a sense of whether people are actually watching or just clicking and bouncing. My only mild gripe is that the editing tools could be a touch more flexible. Customer service has been fine but nothing memorable. For a small team that needs to communicate clearly without scheduling a call for every little thing, this has been one of the better tools I've added to our stack.
