Theo Marchetti
IT Administrator
1 review written · 4.0 average
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Reviews by Theo Marchetti
★★★★★
From an IT admin perspective, Slack Enterprise Grid gives us the controls we need - SSO via Okta, SCIM provisioning, retention policies per workspace, and DLP integrations with our existing toolchain. Audit logs are detailed enough to support our SOC 2 evidence requirements, which is more than I can say for some competitors. App management has matured; the approval workflow keeps shadow IT in check. Where I'd push back: enterprise key management is a pricey add-on, and federation between workspaces still has rough edges when you've grown through acquisitions. Customer support at the Enterprise tier has been excellent - real human SREs on calls when we've had connectivity issues. Documentation is comprehensive. Worth the spend for organisations that take governance seriously.
