Thorvald Eskildsen
Digital Marketing Manager · 1001+
1 review written · 5.0 average
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Reviews by Thorvald Eskildsen
★★★★★
Getting a new platform approved and deployed across an enterprise is rarely smooth, so I want to be specific: the first week with Serchen Reviews was genuinely the least painful onboarding I have experienced in this role. The setup documentation is clear without being condescending, the account team responded to my questions within hours, and by day three our listings were live and already pulling in impressions. That kind of fast time-to-value matters when you are trying to justify a new vendor to senior stakeholders.
A year in, I still appreciate the early groundwork. The analytics dashboard I got familiar with during onboarding is the same one I rely on weekly now, which means the learning curve never became a wall. Lead quality has been solid, and the review management tools are genuinely useful for an operation our size. My one honest note: the initial campaign configuration has a few steps that could be consolidated. Small friction. Overall, Serchen delivered exactly what I needed from day one, and that first impression has held up.
