Unity Blackwood
Freelance Account Manager · 1-10
1 review written · 5.0 average
Unity Blackwood's favourite software
No favourites yet.
Reviews by Unity Blackwood
★★★★★
Truthfully, the integrations question was the thing I fretted over most before committing to this years ago. As a solo operator, my whole workflow lives across a handful of tools, and I needed a CRM that could sit at the centre without demanding I rebuild everything around it. Less Annoying CRM connects neatly with my calendar and email through standard integrations, and the contact records pull in enough context that I rarely have to flip between tabs mid-conversation. It is not the most API-heavy platform out there, but for what I actually need day-to-day, it fits without friction.
Five years on, my honest gripe is that native integrations are still fairly limited. If you rely on a niche project management tool or a specialist invoicing app, you may end up using Zapier as a bridge, which adds a small cost and an extra layer to maintain. That said, the core works so reliably, and the support team has always picked up the phone when something confused me, that I have never seriously shopped around. At ten dollars a month, the value is almost embarrassing.
