Nathan
1 review written · 5.0 average
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Reviews by Nathan
★★★★★
I did a CRM comparison using the top 10 products and added a few other interesting ones into the mix. After 2 months of trials & analysis. Worketc came out on top. Previous CRM: Salesforce. The main reasons we like WorkEtc: 1) Close integration with Google apps (which we use). It has over 240 reviews and is extremely well rated. 2) Killer built-in project management. 3) Everything else is the same as everyone else or better. 4) Complete package - no need for "marketplace" apps to fill in product gaps. While I understand the "marketplace" model's value and use it successfully with Google apps, with Worketc all the core features I need are built-in. Salesforce uses this "marketplace" model and I have had mostly bad experiences. Google at least has solid products and is adding new features. The built-in Salesforce support ticketing, email tracking, and google integration was terrible. The installed apps I used to fill the product lag left me feeling like it was shoehorned and not usable. So far we have been using WorkEtc about 3 months, and it has greatly improved the transparency & organization of the company. I look forward to even more usage. One thing worth noting is it was relatively easy to migrate to WorkEtc considering it is a CRM that touches most parts of the company. Our rollout is being managed on top of our normal work-load & going well. WorkEtc support is extremely helpful in guiding us for best practices. Best of luck with selecting a CRM, I know it is not easy. Hopefully this information will help.
