Ashutosh Pradhan
1 review written · 4.0 average
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Reviews by Ashutosh Pradhan
★★★★★
Prior to using ProProfs help desk, we were using self-hosted software that was installed on our company server. The only problem was that agents were not able to respond to customer queries when they were not at their desks. However, with ProProfs, we are always connected to our customers & no doubt our customer service has improved drastically.
