
John
1 review written · 5.0 average
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★★★★★
“Hatch & Kirk eWay experience” Overall: Overall this is an amazing product that WILL help your company improve its sales and customer connections. Perfect for a smaller company that is looking for extensive features and keeps it simple by integrating into your existing systems! Pros: eWay has been a huge improvement for our company, the ability to track long-term deals, check customer account activity and share important information between our sales teams. Cons: Hard to teach older employees how to use the software, some redundancies, outlook will disable to eWay system due to the added strain on the system, slower load up times and often times information will need to be imputed into a deal that already exists within the customer profile. Alternatives Considered: Salesforce Service Cloud and Tableau Reasons for Choosing eWay-CRM: The price to valve ratio was far greater than any of the alternatives that we considered.