Derek D.
1 review written · 5.0 average
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Reviews by Derek D.
★★★★★
Overall: Fantastic. The support team is great, and your product manager will always be in contact with you to let you know of new features or how to get the best out of your account with them. Pros: Real-time user insights and notifications. When your business is open 24/7 it can be hard to step away but if you do step away and an issue arises, Uptrends will notify you immediately. Not only will you receive the notification but it will provide you with plenty of information about what the problem is so you can take quick and appropriate actions to fix it. Cons: Uptrends has constantly evolved since we signed up and have yet to hit a roadblock or limitation for our use. If we had one request, it would be related to the real-time user dashboard. We want to see active users and pageviews in real-time like Google Analytics provides vs. a 5-minute interval Switched From: Pingdom Reasons for Switching to Uptrends: A more robust feature set and support.
