Cihan
Fara Auto
1 review written · 1.0 average
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Reviews by Cihan
★★★★★
I have been with ASPNIX for around 5 years. But I ended up cancelling my account. It was good customer relationship at the beginning but after 2010-2011 it has changed. They are usually mean and when you ask for something you feel guilty to get help! These guys are really losing it now, i see some of my friends posting on facebook about their frustration at aspnix and how bad their services are. Here is a little story from last year, i wanted cancel my account that is never in use for a long while. Why pay for an account you never use? I also had a free one month service from them to make up for a long long downtime in the year before( my websites were down for a week, yes you heard right, for a one bloody week. They offered me one month free hosting to make up for it). Like couple weeks before my hosting service finishes, i realized they have charged me for 'Hosting renewal". I contacted them and asked why they have charged me before the service end day and ask for a return as i am not using it anymore. But they didint cancel and return my money and said i missed the due date even though my service end date was different. So i had to pay whole year's money for nothing. There are couple of stories like this only from myself. I can imagine what other people dealing with. Also, there is a person called Chris York, the worst customer support I have ever seen in my life. I am so disappointed and will never advise any of my industry friends to work with these guys. If you want to have at least average customer service and support, don't work with these guys.
