Eric Jarrett
1 review written · 1.0 average
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Reviews by Eric Jarrett
★★★★★
Been with them about 15 years, used to be OK for my small sites but then recently went to transfer another domain to them and it's like a different company, a horrible one. Spent days on chat with someone there who seemed like they were just answering with scripted replies, maybe based on keywords. I'd ask a simple question 5 or 6 times and not get a straight answer, but related answers. They screwed up my transfer so that I was unable to receive emails for days and eventually they even ruined my (unrelated) websites, finally telling me there was nothing they could do from there, I'd have to find the problem. Websites were unreachable, all that came up was a "Hello World!" page. So finally I did login to CPanel, and to my surprise all my website files were gone! I hadn't logged in for over a year so I have no idea what the Hell they did, they had no reason to go in to that area. Luckily with my little knowledge I was able to restore what was there but I had several horrible, stressful days. If I posted our email exchanges during this you wouldn't believe it was real. I'm out as soon as I can get out... for your own sake STAY AWAY!
