David k
2 reviews written · 1.0 average
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Reviews by David k
★★★★★
Cobbled together tech company that is adding another layer of costs to healthcare with no perceptible benefit. Expect your monthly premiums to go up by $200 and a siloed company (cobbled together by a tech billionaire) which went public -- look at all the complaints on TrustPilot...
★★★★★
Accolade is another tool for employees to attempt to reduce healthcare costs dresses up like a “concierge” service. They use a tight gauntlet of Prior Auth requirements to throttle access and delay care. I’ve now had two different MRI’s cancelled because their prior auth department, which is run by mostly unlicensed (non-clinical) staff. My first report indicates urgent follow up was needed for a cyst found on my spine. The follow up MRI also cancelled due to a code missing on the physician referral form - wouldn’t a concierge service find the code (it was low back pain) - nope; they cancelled the MRI without even looking at the medical urgency. I hope I don’t have cancer. It’s hard to imagine this tech company providing a value add to the customer- this is another tech company rues- they have fancy marketing- but their real goal is to make money by delaying and denying healthcare.
