Bill Patterson
1 review written · 5.0 average
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Reviews by Bill Patterson
★★★★★
Summary: We needed agentless discovery, strong reporting and BI, notifications and workflows adjusted to fit our processes. This was done quickly and efficiently by the implementation team. We were up and running within a couple of days and we can use the product from any mobile device or browser so we don't have to maintain clients or agents. Very happy. Positive: The implementation team are awesome. We provided them with a simple list of needs and they were able to go far beyond this in a relatively short time scales just from their experience and insight. Within a couple of days we had a full network discovery of 4,000 nodes completed, and SCCM integration was completed for our NJ network as soon as access was granted. Negative: Not much to complain about, the software itself is very good. Reporting in SAM and ITAM will always be complex, but the query drilldown capabilities within the product allowed us to build a custom set of onscreen reports very quickly.
