Computaman
1 review written · 3.0 average
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Reviews by Computaman
★★★★★
Very+Bad+Billing+Team+Leader.+I+am+Gobsmacked+that+Uk2.net+employ+someone+who+was+very+tardy+to+respond+and+did+not+grasp+the+issue+nor+did+she+ant+to.+I+bought+a+Domain+and+did+not+receive+the+usual+confirmation+email.+I+contacted+Online+Tech+Support+and+was+told+that+no+such+domain+was+associated+with+my+account.+So+I+went+through+the+Domain+Purchase+again.+Needless+to+say+I+was+billed+twice+and+the+Billing+Team+Leader+refuses+to+resolve+the+issue+and+round+the+duplicate++payment.+Nor+will+they+answer+my+repeated+questions+like+how+quickly+should+I+have+had+the+confirmation+email+in+the+first+instance.+Why+was+a+duplicate+purchase+of+the+same+Domain+possible+and+why+was+it+not+picked+up.+They+continually+refuse+to+escalate+the+issue.+Why.+I+have+used+Uk2.net+for+many+years+and+purchased+many+many+Domains+but+lately+I+have+been+getting+many+emails+regarding+renewals+over+and+over+again,+now+this.+I+feel+they+have+a+problem+in+their+billing+and+sure+they+have+a+very+very+poor+Team+Leader+in+the+Billing+Dept
