John
1 review written · 2.0 average
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Reviews by John
★★★★★
I+tried+Cirrus+and+I+really+hoped+that+they+would+be+able+to+serve+my+sites.+This+was+just+not+the+case.+I+experienced+so+much+down+time+and+connection+errors+that+it+became+impossible+to+stay.
I+was+restarting+the+server+sometimes+5+or+more+times+per+day.+I+had+database+connection+errors+due+to+too+many+connections.+Support+attempted+on+multiple+occasions+to+resolve+the+issue,+and+for+a+short+time+(about+3-4+weeks)+they+did.+
Then+the+servers+went+down+for+Cirrus+upgrades+and+all+my+sites+went+down+with+them.+On+this+upgrade+customers+had+about+6+hours+notice.+Once+again+all+the+sites+slowed+to+a+crawl+and+the+connection+errors+began+to+happen+again.
On+the+main+site+I+was+running+which+was+providing+me+with+income,+the+traffic+fell+so+low+that+my+profit+fell+from+$900+month+to+$60-$90+per+month.+The+site+was+pulling+$900+from+traffic+on+a+shared+host,+I+was+on+the+vps+recommend+by+Cirrus+sales+based+on+the+traffic+figures+I+provided+when+I+was+originally+switching.
Long+story+short,+I+have+moved+my+sites+and+I+am+once+again+experiencing+excellent+site+growth+and+lightning+fast+response.
My+opinion+of+Cirrus+is+there+is+someone+in+hardware+service+that+does+not+know+their+job+and+is+going+to+drag+the+whole+company+down+with+them.+The+only+good+thing+was+the+setup+was+fast.
I+could+go+on+and+on+about+all+the+bad+points.+Research+before+you+buy,+I+didn't+do+enough+and+I+was+burnt+for+far+too+long+hoping+they+could+solve+the+problems+and+I+was+being+convinced+by+their+support+department+that+it+was+one+of+my+sites.+(Nothing+has+changed+on+the+site+and+it's+running+super+fast+at+the+new+company+I+am+using)
Cirrus+-+figure+out+who+is+setting+up/running+and+maintaining+your+servers+that+really+does+not+know+the+job+or+many+of+your+clients+are+going+to+leave+just+as+I+have.
I+will+never+go+back+and+I+hate+that+I+was+not+able+to+stay+because+I+was+very+happy+that+they+were+a+Canadian+company.
