Cassidy Chan
1 review written · 4.0 average
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Reviews by Cassidy Chan
★★★★★
It's+still+an+incomplete+product.+Some+of+the+features+have+not+been+fully+completed,+like+the+usage+graphs+built+into+the+control+panel.+When+I+first+registered+and+had+my+server,+we+were+already+sent+to+one+that+was+at+its+limits/oversold.+We+were+not+able+to+scale,+even+though+the+cloud+is+not+supposed+to+have+those+problems.+My+site+was+down+for+a+total+of+1.5+days+after+migration+because+of+the+inability+to+scale.+We+also+had+many+problems+with+our+backups+that+are+configured+on+the+CloudVM.+Our+backups+that+were+supposedly+on+there,+were+in+fact+corrupted+and+unusable.+Which+for+about+a+2.5+month+period+is+quite+a+lot+of+downtime+and+problems+considering+they+advertise+100%+uptime.+Their+techs+are+sometimes+incompetent/unhelpful+and+just+say+that+they+are+looking+into+it+or+they've+escalated+it+to+their+development+team.+I+waited+a+week+for+some+replies+that+their+development+team+was+supposedly+looking+at.+I+haven't+had+any+major+problems+since+then.
