Paul da Silva
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Reviews by Paul da Silva
★★★★★
Disgraceful. The AdEspresso site clearly claims "...you can now easily create and manage performing advertising campaigns directly within the Hootsuite dashboard." This appears on a page titled ‘Hootsuite Integration.’ The only reason I chose AdEspresso was that it claims to integrate with the Hootsuite dashboard in this way. When I contacted their support team because I couldn’t see any options in the Hootsuite dashboard that would allow my team to create campaigns I was given very evasive answers while they attempted to upsell me to other products. Eventually they admitted that the integration I expected was not part of the service. The ultimate insult was when I was advised that since their product does not do what I was led to believe I wanted a refund I was told that wasn't in their terms of service to provide refunds! Where do these people get off claiming that you don’t have to give a refund when your product doesn’t do what you say? My conclusion is that AdEspresso is more like a scam than a business.
