William Roetzheim
1 review written · 1.0 average
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Reviews by William Roetzheim
★★★★★
Trying to invoice our customer (who uses Tungsten), but selecting Portal Login gives a server error. When calling technical support, I'm told to Login to our account and submit a trouble ticket. So how do I do that when the problem I'm reporting is that their portal won't allow me (or anyone) to login? I consider invoicing a mission critical function, so downtime is simply unacceptable and 7/24 customer support is a requirement, not simply nice to have.
