Administrator in Higher Education
1 review written · 5.0 average
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Reviews by Administrator in Higher Education
★★★★★
SuperSaaS meets my needs perfectly, without providing unnecessary features and high costs. All the features for multi-scenario schedule are there. I specifically love that users can change their own appointments, without admin intervention. Also, customer service is quick to respond to inquiries. Some features aren't as intuitive as they could be. You do have to be a moderately savvy tech user to maximize SuperSaas. Customer service isn't available by phone, only email. However, they are very quick to respond. A moderately tech-savvy user can set this up with little trouble. I highly recommend that if your users are allowed to schedule/reschedule their own appointments, that you place a time limit on that ability. I've gained the ability for a staff of 15 advisors to manage their own appointment schedules, and for 200+ students to make appointments with them, ultimately eliminating me from the process. SuperSaas has saved me countless hours, and made my people are more accountable.
