FILIPE BONALDO ACERBI
1 review written · 1.0 average
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Reviews by FILIPE BONALDO ACERBI
★★★★★
I have serious issue with FXVPS.pro in 29/06/2019. Initially my VPS went down at weekend for more than 24 hours and I could not log in to manage my EAs. I discovered by luck that my server went down, they did not alert me about this. I opened a ticket and they said that are updating network and in next hours the vps will be active again. The time passed and the markets opened. I stayed 11 hours after opening markets and no EA managing my account from VPS. After 11 hours they request my password to fix the VPS. At this time, I got out from it and contracted another VPS provider. In the page "terms and conditions", they state "99.99% Availability Guarantee". It´s a lie. They don´t guarantee nothing and did not refund the paid value me when broken their Guarantee. So, I was impaired and alert everyone to stay away from them.
