ellen wood
2 reviews written · 1.0 average
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Reviews by ellen wood
★★★★★
They are the WORST payroll company I have ever dealt with and I have had experience with quite a few. You cannot reach upper management and I would presume the way they are now handling my account, that upper management wouldn't respond anway. I had someone that did the "transitions" and then subsequent screw ups with the next 2-3 payrolls. Still after more than several payrolls the "team" that is suppose to get my spreadsheet can't receive it, only one person in their company can! Hope she doesn't go on vacation otherwise my employees won't get paid, I guess?
★★★★★
We recently were forced to switch to iSolved. They are AWFUL. Unresponsive to emails, email to upper management not available. Upgrade specialist-Felicia, once she flipped the swich wouldn't answer any emails or call back. Awful, Awful, Awful customer service. If I had a choice I would never have endorsed this switch!
