M GREEN
2 reviews written · 1.0 average
M GREEN's favourite software
No favourites yet.
Reviews by M GREEN
★★★★★
iSolved mandated that we upgrade from Encore and it has been a nightmare from the start. I've had the worst "Upgrade Specialist" who had a baby crying in the background the first time we processed payroll, the 2nd time she was late calling to process our payroll-had a lot of errors that she can't seem to get resolved, was not knowledgeable about the linking of Sage Time to iSolved and this should have been our 3rd time and she was to have called me at 9:00 am. At 10:15 she finally called after I attempted to reach her by phone and email and said it was basically my fault because she didn't have on her calendar. Very argumentative. I'm now waiting on her supervisor to call me back & that request was given 35 minutes ago with no response. I hope I can get our employees paid. We will be looking at other payroll companies and get away from this weekly nightmare.
★★★★★
Terrible does not even describe the issues. We have had nothing but continual problems. If you want to waste time and money then they would be your best bet but if you want to save time and money look elsewhere!
