Kelly
1 review written · 1.0 average
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Reviews by Kelly
★★★★★
To anyone even considering AdvancedMD, I just have to advise to stay away. Beyond the sales team, the customer service is terrible. If you use their coding and billing service, you will do all your denials. You will do all of your secondary insurances. If you don't, you'll leave thousands on the table, and AdvancedMD will just write it off. Now that I'm bringing my billing in house, they not only sent my financial information to a different clinic because of their lack of attention to detail, but they are billing me for payments that shouldn't have been posted. And guess how easy they are to get ahold of to correct their mistakes? You guessed it. No one gives a straight answer. Don't reinvent the wheel. I'm telling you to avoid AdvancedMD at all cost. As for the software, it's the only positive thing I can say. After my staff created all our own templates, and trained ourselves using Youtube.com videos, now use of the software is good. It's not intuitive, but once you get it, you can use it pretty efficiently.
