Valerie M

1 review written · 4.0 average

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JazzHR· Jan 6, 2020
★★★★★
"Good ATS!" What do you like best? The customer service is excellent. Any time we've had issues or questions, a rep will always get in touch with us to talk us through what's going on. I've even had a rep have to leave our call for another meeting, he did some research on his own to come up with a solution, and we scheduled another call to walk through the ideas he came up with - which worked out really well. There are many ways to customize your workflows, interview questionnaires, positions through categories and departments, resume uploading widget, tagging other team mate options and more. What do you dislike? Some of the reporting options could be better. I have to run several different reports to get basic information that we need for reports on our end. I can gather MOST of the information easily, and we've given suggestions to Jazz to improve the reports section.